Club Membership Information 6 of 6

6. Pitchero/Club Registering - A User Guide for Parents


We've put together some helpful tips for parents if you're registering your child(ren) with us for the first time.

Overview
The club operates using Pitchero. Pitchero is a web-based platform that hosts our website and enables team management and communication with parents and players via its Club App. It also allows you to set up payments for membership and access team only information. By clicking 'Join' on our homepage you are effectively registering with the club through Pitchero.
Go to https://www.burnbridgewanderersjfc.co.uk and Follow the steps
Note: We advise completing registration (Steps 1, 2 & 3 below) using a desktop computer as the mobile version does not always show the relevant options.

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Step 1 - Joining as a Parent

IMPORTANT: Pitchero is designed to have one (or both) parents/guardians registered individually using your own email address and contact details. The parent(s) account can then link a child account, which should only hold the child's DOB. Data protection prohibits holding personal contact details of anyone under the age of 14.

Sign up using your email address and complete all necessary fields, click 'Join this Club'.

Next, you will be asked a series of consents relating to the Club and Pitchero.

Next, select your role(s) (be sure to select 'Parent' on this page).

Next, type the name of your child. If they do not appear in the drop-down choose 'Click here if your child is not in the list'. Add your child's name and select a team using the dropdown...

Note: Please use the table below to determine which team to select for your child at this registration stage.

Essentially the age group that a player joins is determined by his or her date of birth – this also mirrors the school year. The key date is 31st August and the chart below shows which age group applies for the current season.

Age as of 31/08/2023School Year in Sept 2023Football Age Group for 2023/24 Season
Below 6Year 1Under 6
6Year 2Under 7
7Year 3Under 8
8Year 4Under 9
9Year 5Under 10
10Year 6Under 11
11Year 7Under 12
12Year 8Under 13
13Year 9Under 14
14Year 10Under 15
15Year 11Under 16
16 or 17Year 12 or 13Under 18

FA rules do permit a child to “Play Up” a year (an Under 9 can play for Under 10’s) but under no circumstances can a child play for the age group below.

As a club, Burnbridge Wanderers JFC require that, for any player wishing to play up a year, a consensus of agreement is reached between both age group managers, the child’s parents and, of course the child themselves. We always try to consider what is best for the child, taking into account factors such as ability and physical development.

Your membership request will be approved by a Club Admin as soon as possible.
Once approved you will receive an email with a link asking you to confirm your email address.
Please ensure you confirm using this link.

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Step 2 - Confirming Your Details

IMPORTANT: Now that your account has been set up, we need key contact information to finish the registration process.

From the homepage click 'Login'.

Once you're logged in, select your icon next to 'Hi (YOUR NAME)' on the top right. From the pop-out menu select 'Your Account'.

From the Overview page, click 'Your Membership Information' and make sure your personal contact details and all other boxes and consent are up-to-date. Note if information needs updating then this maybe in Red, and the overview will have a number notification of fields needing your attention. Don't forget to click 'Save Changes' at the bottom of the page.

IMPORTANT: Please add a telephone phone number which we can use to contact you in case of any issues at training or tournaments if you are not present. Please do not ‘hide/lock' these details as we are unable to contact you in the case of an emergency if we are not authorised to see the information.

Next, from the Overview page, in the top navigation you will see your child's/children's profile(s). Click on their name and click 'Update Info/Membership Information’. NOTE: If your child is over 14 and you have agreed to them having a profile, then you won't be able to update this information, you must go through this with them. We strongly suggest that players don't have their own profile unless they are in the U18s or there is a good valid reason.

For each child please update the DOB field, next of kin information and your consent preferences and click 'Save Changes' at the bottom of the page.

IMPORTANT: IT IS CRITICAL WE HAVE YOUR CHILD’S DOB as all team assignments are made based on this information and its also used to register them with the FA for league registration etc. Please ensure NO email address is entered for your child. Please click on the unlock for phone number and DOB so that we can view them when completing Club Admin tasks.

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Step 3 - Membership Payments

We ask that you use Pitchero to set-up your child's Membership payment.

Log in and select your icon next to 'Hi (YOUR NAME)' on the top right. From the menu select 'Your Account'.

On the Overview page, select 'Payments' from the top of the page.

On the Payments page select 'View Products', this will bring up a list of memberships. Click on 'Annual Membership' to expand the product to show all our membership options.

Note: You might see a membership package has already been allocated, however, if the package is not suitable you can view all our membership options by clicking 'View All Products'.

Look for the membership type appropriate to you and your child (see below) and click through to 'Buy Product'.

Complete payment instructions.

PLEASE NOTE THAT PLAYERS WILL NOT BE ELIGIBLE FOR SELECTION UNLESS THEY HAVE PAID.

You must set up a payment option as soon as you complete your club registration.

If you do not complete this yourself then our Club Accounts will send out payment requests which you must complete or you will not be able to train or play.

The following standard membership options are available on this page. Select the membership that applies to your child. More details are in our Membership Information Page.

MembershipForCost (2023-2024)
Free Club MembershipU6 Teams only and covers their Sunday training all season £0
Junior Club MembershipJuniors (under 18) who attend weekly training and/or Sunday/Sunday matches/tournaments.£148 Single one off Annual Payment, Bi-Annual or £18.50 DD over 8 months

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Step 4 - Updating Availability

All matches and tournaments are entered by the relevant age group Manager or BWJFC Admin on Pitchero and availability requests are sent out.
The easiest way to respond is to download the Pitchero 'Club' App on your smartphone, or enter availability by logging into the website from a desktop.

Via the App
Login to the app from your smartphone/tablet

Select ‘My schedule’ (a diary icon along the bottom of the screen)

Select your child

Click on the fixture and select the option for if they are available or not.

Via a desktop
Login to the site (https://www.burnbridgewanderersjfc.co.uk)

Log in and select your icon next to 'Hi (YOUR NAME)' on the top right. From the menu select 'Your Account'.

On the Overview page, select 'Schedule' from the top of the page.

Select your child's name and update availability against each session. When selecting availability where there are more than one options for that date, please select ‘maybe’ and in the notes state which of the tournaments your child is available to attend.

Please note
: If selected for a fixture you will receive a second prompt to confirm your child's attendance, follow the same process to view the schedule which will highlight the game they have been selected for. Click the selection to state if your child can play.

The schedule can be viewed and you can amend availability at any time. At some times you may receive an email (or notification via the app) to update your availability or selection.

IMPORTANT: PLEASE COULD WE ASK THAT IF YOU ARE PROMPTED TO CONFIRM AVAILABILITY, YOU DO SO WITHIN 24HRS TO EASE ADMINISTRATION.

At the beginning of the season, all tournaments will be uploaded onto the website for the relevant Age groups when available, allowing calendars to be updated accordingly. Please go onto the website/app asap and update your/your child/children’s availability for the relevant matches/tournaments to allow the Coaches and Managers to make selection decisions. If for any reason their availability subsequently changes, this can be easily amended. Tournaments may also change, so keep a check.

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We hope this information helps. If you need any further support please speak to your Team Coordinator in the first instance who may be able to help or provide details of who to speak to.